CUSTOM WIG POLICY

  • Please ensure measurements are taken properly because we will not issue a refund due to improper measurements. If you have any concerns or need help with your measurements please contact us at info@justvibehair.com. If you send in the wrong measurements, we are not liable for your wig not fitting. *You will be subject to a reconstruction fee*
  • It is best to take measurements when your hair is in cornrows to get an accurate measurement. If hair is not neatly tucked or laid down, inaccurate measurements might effect the overall fit of the wig.
  • Do not aggressively pluck the lace, scratch the lace, apply direct heat to the lace, or excessively pull at the lace. This will damage your wig and reduce its longevity, Just Vibe Hair LLC will not be held responsible.
  • You will receive a tracking number via email once your order has shipped.