FAQs

  • How do I know my measurements for a custom wig?



  • How long will my custom wig take to get shipped out?
    • Processing time is about 14-21 business days for preorder custom wigs. 1-2 days for Ready 2 Ship wigs. 
    • How long will my order take to deliver once shipped?
      • 3 – 5 business days
        • What is READY TO SHIP wigs?
          • Wigs are not constructed to a specific individual's measurements, but comes in either S M or L, and are ready to ship in 1-2 business days. 
            • How do I order a custom wig?
              • Under the PREORDER A CUSTOM WIG tab is where you can order your preorder custom wig.
              • What lace should I get for my skin tone?
                • HD for the best results
                • Swiss transparent lace
                • Are all wigs glueless?
                  • All closure wigs, yes. Frontals are not made glueless as the ear tabs would still need some products to hold it down. 
                • What is the difference between Raw and Virgin hair?
                  • Raw hair is unaltered & unprocessed. Raw hair curl/wave pattern are not uniform and can vary from light brown to dark brown colors. More coarse in texture than virgin hair. Virgin hair is steam processed to achieve different curl/wave patterns.